Communicate from Your Heart

by Quentin Schultze

Heart-to-heart communication is the most powerful. Facts and logical arguments have their places in our communication, but they are wooden without the heart of the speaker connecting with the hearts of the audience.
We communicate with heart when we touch each other’s basic humanity—the deepest emotions that we all share, such as fear, hope, joy, and self-doubt.

The amazing truth is that audiences warm up to a speaker when they get the sense that the speaker respects them for who they are as both hurting and hopeful persons, not for what the speaker wants them to be. In order to earn the right to be heard, a speaker must first connect, heart to heart, without pretension or self-righteousness.

— Quin Schultze  Twitter: @quentinschultze

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{ 3 comments… read them below or add one }

Dave Vroege August 3, 2012 at 12:04 pm

Nice picture of Jack Roeda – hee hee. Seriously, he would be a good poster boy for communication from the heart.
Dave Vroege

Terilyn J. Goins, Ph.D. August 27, 2012 at 9:21 am

Quentin,

I so totally agree with your point here. In a world filled with pretentiousness, it’s a welcome change to run across those sincerely genuine folk who are just plain “real.” It’s that “real” quality that attracts people to you and makes them want to listen to what you have to say.

Thanks for sharing.

BTW, my doctoral students have to write a paper on a communication theorist, and one of them has chosen you as that theorist.

Thanks for your work.

Quin Schultze September 10, 2012 at 7:15 am

Thanks so much for your comment, Terilyn. Since your post I have been working more on this topic. It seems to me that there is so much phoniness now that many public institutions themselves lack credibility because of the ways that people within them publicly conduct themselves. Is anyone listening empathically to anyone else? Does anyone care? What are the results? Best wishes. –Q

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