Leadership Communication

A fine friend and skilled speaker landed in a dreadful situation. He had agreed to address a convention of toastmasters—persons who lead local public-speaking clubs where members overcome common speaking fears and practice effective speaking techniques. When he arrived a few minutes early for the event, he met with his friend who had arranged the […]

View Quentin Schultze, Founder, Servant Communication's profile on LinkedIn

{ Comments on this entry are closed }

I receive humbling notes from former mentees thanking me for something I said to them. Sometimes I don’t recall saying exactly such things. They sound like something I might have said, but not precisely what I think I would have shared. When we listen we often emphasize particular points in our own minds. We tend […]

View Quentin Schultze, Founder, Servant Communication's profile on LinkedIn

{ Comments on this entry are closed }

As a new professor in Grand Rapids, Michigan, I was sitting in my campus office when the administrative assistant asked if I could take a call from a radio station in Zeeland. Seconds later a program producer with an interesting accent invited me to a radio interview the following day. I accepted. The next day […]

View Quentin Schultze, Founder, Servant Communication's profile on LinkedIn

{ Comments on this entry are closed }

I got my first regular job at 16 years of age, assisting a 45-ish man who ran a family-owned pharmacy in Chicago. Jerry was the pharmacist and manager. He was also a friend to locals who came in to buy newspapers, talk politics, and share jokes. In addition to cleaning and restocking shelves, I washed […]

View Quentin Schultze, Founder, Servant Communication's profile on LinkedIn

{ Comments on this entry are closed }

Some years ago I met with former Herman Miller CEO Max DePree to discuss communication. I humbly wanted to confer about his splendid definition of leadership in The Art of Leadership: “The first responsibility of a leader is to define reality. The last is to say thank you. In between the two, the leader must […]

View Quentin Schultze, Founder, Servant Communication's profile on LinkedIn

{ Comments on this entry are closed }